FMT Consultants Achieves a Microsoft Gold Customer Relationship Management Competency
FMT Consultants demonstrates best-in-class capability and market leadership through demonstrated technology success and customer commitment.
San Diego, CA, August 21st, 2014 - FMT Consultants, a leading San Diego and Los Angeles-based provider of technology solutions, today announced it has attained a Gold Customer Relationship Management competency, demonstrating a “best-in-class” ability and commitment to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment and distinguishing itself within the top 1 percent of Microsoft’s partner ecosystem.
To earn a Microsoft gold competency, partners must successfully complete exams, resulting in Microsoft Certified Professionals, to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. In addition, these partners must submit customer references that demonstrate successful projects along with implementing a yearly customer satisfaction study, meet a revenue commitment and pass technology and sales assessments.
Founded in 1995, FMT leverages the power of a broad array of software applications including Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft SharePoint and Microsoft Office 365 to provide innovative technology solutions that help its clients improve and grow their businesses. The Microsoft Gold Customer Relationship Management Competency comes as a result of FMT’s commitment to outstanding service delivery and high levels of client satisfaction pertaining to the company’s Microsoft Customer Relationship Management (CRM) offerings. With the latest Microsoft Competency addition, FMT now holds a Microsoft Gold Customer Relationship Management Competency, a Microsoft Gold Enterprise Resource Planning Competency and a Microsoft Silver Collaboration and Content Competency. In addition, FMT has earned Microsoft’s Cloud Champion badge for its cloud-based offerings and expertise, and SMB Champions Club designation for its work with small and mid-sized businesses.
“At FMT we constantly strive to accelerate our customers’ success by serving as technology advisors for their business demands and technology needs. We’re thrilled to have earned the Microsoft Gold Customer Relationship Management Competency as it demonstrates our commitment to exceptional customer service, and deep expertise in Microsoft Dynamics CRM and related Microsoft technologies,” said Eric Casazza, CEO of FMT Consultants.
“By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. “These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”
Attaining the Customer Relationship Management competency demonstrates partner expertise in Microsoft Dynamics CRM solutions. Equipped with exclusive training, the latest software and support, partners deliver flexible and tailored solutions that enhance their customers’ competitive advantage within their respective industries, from first contact to purchase and post-sales support.
About The Microsoft Partner Network
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.
About FMT Consultants
FMT is a leading provider of integrated business solutions and information technology services throughout the US and Canada with a significant presence in San Diego County, Los Angeles County and Orange County. Since 1995, FMT’s team of experts has been partnering with clients to integrate, configure and customize innovative technology solutions to help them improve and streamline their business operations. The company is headquartered in Carlsbad, CA and recently expanded into the Los Angeles market with the opening of a new office. Visit www.fmtconsultants.com or call (760) 930.6400 for more information.