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FMT Consultants Wins the 2013 San Diego Small Business Awards for Customer Service Excellence
The San Diego Regional Chamber of Commerce recognizes leading Microsoft and SAP partner for superior customer service. San Diego, July 9th, 2013 – FMT Consultants, a leading San Diego-based provider of technology solutions, was recently named winner of the 2013 San Diego Small Business Awards. FMT Consultants won the Small Business, Excellence in Customer Service category which recognizes companies for outstanding and unique customer service, high levels of responsiveness, and the ability to measure and report on customer satisfaction. An independent jury of 20 selected FMT Consultants as winner of the prestigious award based on the company’s customer service oriented business model and large number of highly rated customer reviews. The annual award is hosted by the San Diego Regional Chamber of Commerce to honor the region’s Small and Micro Businesses for their significant contributions as drivers of economic growth. FMT Consultants leverages the power of a broad range of […]
Multi-Channel Management Best Practices - Item Management
If you are like most companies today, you are selling through multiple sales channels. Many companies are expanding their reach beyond traditional brick and mortar stores and increasing revenues through online stores and marketplaces like eBay and Amazon. This strategy requires a good plan to manage items as the cost of inputting item information to your online sales channels and managing inventory can quickly negate your profits. To operate a multi-channel strategy that maximizes margins and provides a great shopping experience for buyers, follow these steps: 1. Designate an item master management system Don’t jump into eCommerce without understanding the different requirements for item information compared to your traditional brick and mortar store. Careful planning and organization is required to keep item information consistent between sales channels. The best way to organize item information is to create a single location for your item master data. An item master is the […]
Microsoft Announces Dynamics CRM 2013
According to Microsoft, Dynamics CRM 2013 will be available for both online and on premise in the fall of 2013. The new CRM upgrade comes with a wealth of new features and enhancements including a refined UI, new mobile capabilities for Windows Phone 8, iPhone and Android, and improved integration with Skype, Lync and Yammer. Read the full press release on Microsoft.com. Contact FMT Consultants to learn more about Microsoft Dynamics CRM. Posted by: Jakob Bechgaard
Microsoft Dynamics GP Now Available in the Cloud on Windows Azure
Microsoft Dynamics GP is now available in the cloud hosted on Windows Azure - Microsoft's on-demand Infrastructure Services. The announcement came out on June 18, 2013 after several months of testing and fine-tuning the solution in collaboration with Microsoft's first 'go-live' customers. As with current Dynamics GP deployment options, GP on Azure is licensed through Microsoft's partner network. Read the full article on the Microsoft Dynamics Community and contact FMT Consultants today to discuss which deployment option is best for your organization. The videos below provide a high-level overview of the Dynamics GP deployment and pricing options. Microsoft Dynamics Deployment Options Microsoft Dynamics Pricing Options Contact FMT Consultants today to learn more! Posted by: Jakob Bechgaard
Reduce the Costs of Sending out Information with DocLink and Microsoft Dynamics GP
Finding an alternative to sending paper documents in the mail or via a courier can mean significant cost savings. Imagine if all of the documents in your organization were stored in a secure, electronic library that could be accessed by all the different locations at the click of a button. Rather than shipping something to another office, you could just route it electronically. You could even have a set of rules to automatically route the proper documents to save additional time. As far as getting documents to vendors and customers, instead of mailing or shipping them, DocLink can deliver them through email, fax or FTP. You might be thinking, “There are still those customers or vendors who would prefer to stick with the paper document, and keeping track of who wants which documents sent in which way could be a pain.” But DocLink  has the capability to automate the whole […]
FMT Consultants Named Finalist in the 2013 San Diego Small Business Awards for Excellence in Customer Service
Leading Microsoft and SAP partner recognized for outstanding customer service San Diego, CA,  June 11th, 2013 – FMT Consultants, a leading Southern California provider of integrated technology solutions, today announced that the Company has been selected as a finalist in the 2013 San Diego Small Business Awards. The annual award is hosted by the San Diego Regional Chamber of Commerce to honor the region’s Small and Micro Businesses for their significant contributions as drivers of economic growth. FMT Consultants was selected as a finalist in the Small Business, Excellence in Customer Service category which recognizes companies for outstanding and unique customer service, high levels of responsiveness, and the ability to measure and report on customer satisfaction. FMT Consultants leverages the power of a broad range of software applications and services including Microsoft Dynamics GP, Dynamics CRM, Office 365, Microsoft SharePoint, SAP Business ByDesign and IT Managed Services to provide innovative […]
7 Steps to Manually Download and Install CRM Update Rollup 13 - Microsoft Dynamics CRM 2011 Install on Windows Server 2012
Recently, I experienced an issue when trying to install Dynamics CRM 2011 on Windows Server 2012. The installation made it past the “Download and Install Required Components” portion but then stalled without any prompts appearing. According to Task Manager, both Microsoft Dynamics CRM Server setup and Microsoft Dynamics CRM were still running but in idle mode. Through a quick Google search, I came across an article noting that a supported update for the installation, Update Rollup 13, was available. During my initial CRM installation, no rollup updates were detected and downloaded which caused the CRM install to fail. By manually downloading the Update Rollup 13 file and executing the setup via command prompt (referencing the update file), I was able to successfully install Dynamics CRM 2011 on Windows Server 2012. Follow the 7 easy steps below: 1. Go to http://catalog.update.microsoft.com Search for ‘KB2434455’ Click Add for “Setup Update for Microsoft […]
Three Steps to Paperless Efficiency with DocLink & Dynamics GP
Sometimes when we speak with customers about document management, we hear, “This solution would be so great … if only we had the budget for it.” There is a perception that in order to go paperless, you have to buy the whole expensive software package with all the bells and whistles. Many GP users don’t realize that they can purchase a scalable solution like DocLink to start small and grow at the company’s pace. For some companies, it’s easier to get approval on the investment if it comes in smaller pieces. Step One: Electronic Documents The easiest concept to explain, and perhaps the most important, is the idea of taking printed, physical documents and replacing them with electronic ones. To accomplish this, we simply need to capture an image of the document, either by scanning it or sending it to a virtual printer, then give that document meaning by adding […]
‘Unsticking’ Stuck Batches in Microsoft Dynamics GP – Part 3
In the past, we’ve discussed the importance surrounding Edit Lists and covered some of the typical reasons causing batches to get stuck (see Part 1 and Part 2 in this blog series). This third blog post will concentrate on the processes involved in “unsticking” the batch. There are several error messages in Dynamics GP that suggest a stuck batch. The most common one stipulates that the batch has been pushed to a batch recovery window, and prompts the user to go to the window and attempt to “recover” the batch. Ideally, in case of a stuck batch, the user would navigate to the batch recovery window, click process and solve the problem. Cross your fingers and hope for the best! Most of the time, however, the batch will not complete its posting but spit out an error message similar to the one you received when trying to post the batch […]
CEO of FMT Consultants, Eric Casazza, Selected as President of the San Diego Chapter of the International Association of Microsoft Channel Partners (IAMCP)
CEO of San Diego based Microsoft Dynamics GP and Dynamics CRM Partner to Help Grow and Develop the Local Microsoft Partner Community San Diego, April 29th 2013 – CEO of FMT Consultants, Eric Casazza, was recently selected as president of the San Diego Chamber of the International Association of Microsoft Channel Partners (IAMCP). Formed in 1994, IAMCP represents Microsoft´s best of breed partners from around the globe. The non-profit organization provides Microsoft Partners a voice into Microsoft's programs, to the IT community at large, as well as a vehicle to facilitate mutual growth and business development among partners. Eric Casazza has over 15 years of experience in enterprise transformation, information technology, program management and professional services. In his daily role as CEO, Eric sets the strategic direction for FMT Consultants, a leading Microsoft Partner located in Southern California, and helps guide the team through continual growth. As a leading Microsoft […]
Microsoft Dynamics CRM 2011 Update Rollup 12: What You Need to Know
While it has been a while since Dynamics CRM 2011 update rollup 12 was initially released, a number of re-releases has caused some confusion in the community as to exactly what feature updates and enhancements rollup 12 has brought along. So, what’s new with Dynamics CRM Update Rollup 12? User Interface Streamlined UI – Graphics are flattened down and icon redundancies are removed, edges and extra padding are also removed to allow for more content to be displayed on the forms. And finally the green spinning wheel is gone and has been replaced by the Windows 8 progress bar. CRM Forms have been retooled – UR12 includes cross browser capabilities, Flow UI and the ability to set and restrict browser access to Dynamics CRM. Interoperability Office 2013 compatibility – this allows for better integration with Outlook 2013 for the CRM Outlook Client. Activity Feeds update – allowing for the “like” […]
FMT Consultants, LLC to Host One Day Conference Focused on Microsoft Dynamics GP, Dynamics CRM, SharePoint, Office 365, IT Services and 3rd Party Software Applications
Leading provider of technology solutions announces nVerge 2013; a one day conference focusing on business management solutions, collaboration software, Business Intelligence and IT services. nVerge 2013 takes place on May 16th in San Diego, CA San Diego, CA, April 3rd 2013 - FMT Consultants, a leading provider of enterprise level technology solutions, announces nVerge 2013 – an upcoming, one day technology conference in San Diego, CA. nVerge 2013 focuses on the latest trends and feature updates for Microsoft Dynamics GP, Dynamics CRM, Office 365, Microsoft SharePoint, Business Intelligence, Corporate Performance Management (CPM) solutions, 3rd party applications for the Microsoft Dynamics product line, hosting solutions and Managed IT Services. The one day conference consists of a combination of keynote and breakout sessions, an Office 365 learning lab, ongoing exhibition with IT service providers and independent software vendors for the Microsoft Dynamics product line, lunch, post conference cocktail reception and networking sessions. The […]
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