This video dives into the Business Process Flow in Dynamics CRM 2013 and covers:

  • how to best apply the business process flow capabilities to your own business
  • how to build, map and manage business processes in CRM
  • the business value proposition for Business Process Flows using Dynamics CRM

The video was recoded on November 13th 2014 by Tayyab Ali, CRM, SharePoint and BI Practice Director at FMT Consultants.

Please contact FMT Consultants for more information about Microsoft Dynamics CRM.