Warranty Archives - FMT

Over the years FMT’s NetSuite team has produced a number of innovative solutions that can be characterized as a combination of configuration, custom scripting, and custom workflow development. Most of the time, these customizations are driven by real and unique customer needs that cannot be satisfied by NetSuite’s out-of-the-box functionality. The Need Recently, we were contacted by a client who was frustrated by their inability to track serial numbers in NetSuite. This client did not know how to manage warranties within their system and asked for our recommendation on how to solve this issue. We immediately scanned NetSuite for available Saved Searches/Reports relative to serial number tracking. Unfortunately, the results of our query were disappointing; there were no out-of-the-box reports related to serial numbers that we could find. We determined that we could build a Saved Search for our customer, but this solution proved to be lacking relative to their unique needs. […]