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Tips for Submitting a Support Case to FMT Customer Care
FMT’s dedicated Customer Care team offers support services for a wide range of applications and IT solutions, including Microsoft Dynamics GP, Dynamics CRM, Office 365, SharePoint, NetSuite and SAP Business ByDesign. Our Customer Care is here to assist you with any issues that arise with your technology solutions. Based on your FMT customer care agreement, we will prioritize our timely response to your issues anywhere from 1 to 3 hours upon receiving your request. Don’t have a Customer Care agreement with FMT? Not a problem. We are happy to help you, however, you will wait up to an entire business day and pay a diagnosis fee of $175 for us to look into your issue. Here are 4 ways you can reach the FMT Customer Care team Email (Preferred): CustomerCare@fmtconsultants.com Phone: (760) 930-6400 option 1 Toll Free: (877) 245-6423 Web: https://www.fmtconsultants.com/training-support/ Help Us Help You… Faster! In order to help […]
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