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Microsoft Dynamics CRM Spring 2014 Release Preview Guide
Microsoft has announced a wealth of new features and product enhancements for the upcoming Spring '14 roll out for Microsoft Dynamics CRM. The major new features include Microsoft Social Listening, Microsoft Dynamics Marketing and Parature. Microsoft recently released the Dynamics CRM Spring '14 Preview Guide which provides an overview of the many new features of Dynamics CRM: Content Introduction Key Investment Overview Marketing Sales Customer Service Social Platform Conclusion   Contact FMT Consultants today to learn more about Microsoft Dynamics CRM.   Introduction The explosion of the social conversation along with the proliferation of mobile technology has changed our lives, more than we ever could have imagined. It is no surprise then that companies who wish to remain competitive in this new age are concentrating their efforts on creating differentiating customer experiences. In fact, some industry analysts believe that customer experience is the last bastion of competitive differentiation. What is […]
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