In order to keep up with today’s social and mobile world, businesses need to move at a faster pace, connect to customers on their terms, and share knowledge more broadly than ever before. Microsoft Dynamics CRM comes loaded with out-of-the-box social tools designed to empower your sales, service, and marketing teams to deliver better customer experiences and grow customer satisfaction.

This eBook, “Social is for Closers”, is a social intelligence guide for sales professionals, focusing on how to use social technologies to drive down costs, extend reach and drive sales revenue. Social puts a human element back into business in a way that scales beyond face-to-face interactions, providing sales professionals an unprecedented opportunity to reach more would be customers than ever. The way we sell will never be the same.

“Social is for Closers” includes tips on social selling, and demonstrates how to efficiently uses online networks to build relationships and boost sales. Learn how to drive sales leads using social listening, nurture leads with social insights, build long-lasting relationships and get exclusive unfiltered insights from social selling experts.

The social capabilities of Microsoft Dynamics CRM are designed to help organizations enter the social era, both internally and externally. From collaborating efficiently within organizations, to listening to the market, to engaging with customers and prospects on their own terms, Microsoft Dynamics CRM empowers everyone in your organization to deliver amazing customer experiences on social.

Contact FMT Consultants to learn more about Microsoft Dynamics CRM and Social Listening.

Additional Resources:

Microsoft Dynamics Marketing: What’s Included and How Much Does it Cost?

Microsoft Dynamics CRM Spring 2014 Release Preview Guide

Microsoft Dynamics CRM Online Pricing and Features – What’s New in 2014


Posted by: , Marketing Manager, FMT Consultants