How Can Microsoft Help Your HR Team?
Author: Carlos Concha
The onboarding and offboarding of employees are often complex and involve manual processes. They may require dependencies on external teams or even applications to complete. Typically, Human Resource department (HR) will interact with the IT department on an ad-hoc basis to either request application provisioning or de-provisioning.
All this interaction requires time and resources, which can slow down the new employee onboarding process. There is a possibility of idle time for the new employees as they wait for access to applications. On the flip side, as an employee offboards, this same interaction creates a security risk in the form of prolonged access to applications for former employees as well as the account possibly being compromised. Is there a way to optimize HR processes?
Single Sign-On (SSO)
Microsoft entered the Cloud landscape back in 2008 with Microsoft Azure, providing the world new resources. One of them is a service called Single Sign-On (SSO). In the past, Single Sign-On was difficult to set up and required third parties to configure. Microsoft’s latest SSO is baked into Azure and allows you to authenticate several applications without having to sign in multiple times. Companies can set up email and collaboration software, and add third-party applications like Salesforce without having to log in to several applications. You use one, single, log in for all your business applications.
Single Sign-on decreases HR’s need to engage IT department. The IT staff’s function is also less as user permissions and application provisioning are all controlled by department or group membership. This new functionality cuts down on the time it takes HR and IT to onboard a new hire.
The added functionality of Single Sign-On is also used during the offboarding process. When an employee separates, you can simply disable the user account and remove all their access to any application they were associated with. IT no longer needs to remove accounts from other applications or worry about old accounts being compromised.
Along with Single Sign-on, Microsoft also released a cloud-based software called Flow, which allows you to create and automate workflows. For instance, every time you hire a new employee, you typically perform the same set of tasks. You add the new hire’s information to an onboarding list, send an email to multiple departments, and send the new hire forms to fill out. With Flow, you can set up an automated process from SharePoint to your email, automatically sending the right emails to the right people.
Dynamics 365 for Talent
Lastly, Microsoft introduced Dynamics 365 for Talent in the third quarter of 2017. Microsoft stated that Dynamics 365 for Talent is designed for HR roles, offering a “holistic approach to attracting, onboarding and growing talent.” Dynamics 365 for Talent is a full-blown talent cloud application suite which can help you with all aspects of talent acquisition.
Microsoft’s thoughts are clear. Their services will simplify the onboarding/offboarding processes. Having the abilities to provide new hires access to the appropriate resources and automate paperwork and repetitive tasks will enhance your organization’s HR operations.