Technology Solutions & IT News Blog | FMT Consultants
Should You Get Tested?
If we are talking about your Microsoft 365 environment, absolutely! But what sort of test? We recommend an evaluation of where you stand relative to your business goals using industry-proven benchmarks. Is your business healthy? Are you positive? Are you negative? What does that even mean? Remember, you don’t know what you don’t know! FMT Consultants performs tests, or assessments, to help you measure your current Microsoft 365 profile. We split Microsoft’s cloud services into security and infrastructure components. Together, we identify gaps in your company’s security posture, help you map out the next steps along the path of your digital transformation journey, and – if needed—walk you through a plan of action to improve your results. (Trust me. It’s needed). It’s a big world out there full of Microsoft technologies, applications, and solutions. Large or small, your business has plenty to build with! In order to prioritize and address […]
Microsoft’s “New Commerce Experience”
Big changes are coming to Microsoft 365 licensing, and while licensing isn’t anyone’s favorite topic to spend a lot of time thinking about, the upcoming changes Microsoft announced are significant to the way your business uses Microsoft online services. The changes are a part of Microsoft’s “New Commerce Experience” that will apply across the board to all Microsoft seat-based licenses (Office 365, Microsoft 365, Dynamics 365, etc.) and will apply to every license channel and every way your organization can obtain these licenses, whether via the Microsoft 365 Portal (aka Web Direct), via Cloud Solution Provider (a CSP, like FMT), or via Enterprise Agreement. There are several benefits to NCE, including: Multiple term options for more flexibility Predictable licensing payments Promotions Multi-year plans to lock in pricing The benefits come along with additional changes that are important to understand from both a planning and operational perspective, including: Enforced 72-hour cancellation […]
Are You Ready to MFA?
The rumblings you hear are true, Salesforce will turn on Multi Factor Authentication (MFA) in all instances starting February 1, 2022. What does this mean and how can I prepare? Let us review the impact and ensure we are all prepared for this security enhancement. First what is MFA and why now? Cybersecurity is a hot topic right now and not one to be taken lightly. Ensuring access to your Salesforce instance is secure and unwanted parties are not getting access to the data that resides there is why MFA is being turned on. MFA consists of two things, something the user knows (password), and something the user has (authenticator app, security key). This will help protect against common threats such as phishing attacks, credential stuffing, and account takeovers. What/Who is impacted? Internal Salesforce users who are logging into Sales Cloud, Service Cloud, Marketing Cloud, and Pardot will all be […]
You Don’t Know What You Don’t Know?
We’ve all heard this saying before. Here at FMT we hear it almost daily when we speak with our clients about making the most of their tech investments. It’s common, right? Maybe your business is laser focused trying to make it through the quarter, maybe your IT staff is tasked with keeping the lights on…maybe you don’t have IT staff? Wherever you are in your digital transformation, there are areas out there that you simply haven’t explored for your business. This is especially true in today’s digital workplace where, if you don’t know what you don’t know, how do you know how you can improve? And, if you don’t know the right technology to improve your business, what opportunities will you miss? Do you know security? Do you implement Zero Trust? Do you know what that is? If you don’t know, you probably also don’t know who is trying to […]
Zoom on over to Microsoft Teams!
According to ZoomMeetingsClassAction.com the popular video conferencing software giant, Zoom Video Communications, Inc., recently settled a class action lawsuit for a cool (preliminary!) $85 million dollars. Without admitting liability and while refuting allegations of damages, Zoom apparently felt a settlement would be the most advisable path forward. Why? Because privacy and security remain one of the highest priorities for people working and collaborating online. According to the lawsuit, Zoom's previous approach to securing access to the Zoom Meetings Application lacked sufficient encryption and privacy controls resulting in unauthorized information sharing and meeting disruptions by third parties. Meeting disruptions alone led the FBI to issue a warning about ‘Zoom-bombing’. What? Yes, Zoom-bombing involves unidentified and uninvited individuals popping into Zoom meetings at schools and businesses shouting profanity, disrupting the meetings, and displaying inappropriate images/videos. Throughout the Covid pandemic Zoom-bombing happened regularly in virtual classrooms and boardrooms across the country. What a nightmare! […]
Report Chart Lightning Components
Introduction: Lightning components are versatile and useful tools Salesforce administrators can leverage to extend the base functionality of Salesforce and make Users more efficient in their daily tasks. These come in a myriad of shapes and forms, each having their uses and benefits for end Users. One fantastic way to utilize Lightning components is to embed report charts directly onto records in Salesforce rather than requiring Users to navigate away from the record to analyse data for that record. In today’s blog, we will walk through the process of creating an embedded Report Chart Lightning component that will help increase the efficiency of our end Users as they view a given Account record in Salesforce. Challenge: To be able to view Opportunity data for a given Account in Salesforce and determine how much revenue we have in each Stage of our pipeline for that Account. Solution: Report Chart Lightning Component […]
Microsoft VIVA Connections
Introduction Working remotely has been on a steady upward trend and the COVID 19 pandemic pushed that trend into overdrive! Government mandated office closures forced employers to make an immediate pivot to change operations to remote work. Microsoft has been following the remote worker trend for some time and has conducted a substantial amount of research into how employees can better collaborate in this environment. Due to the ramifications of the global pandemic, Microsoft has accelerated its timelines for online collaboration features and has extended its focus to the empowerment and engagement of remote workers. Enter the Employee Experience Platform (EXP): “An EXP is a digital platform that puts people at the center by bringing together systems of work with systems of support into an integrated employee experience.” The graphic below illustrates typical areas that an employee needs to manage. Source:Employee Experience Platform: A New Catagory Arrives Microsoft has addressed this concept […]
Salesforce Optimization Guide: List Views
One useful feature of Salesforce is being able to view numerous records within an object at once via a feature called List Views. List Views can be customized, filtered, and modified extensively to allow Users to view all or subsets of object records from a single location. Users can even, in some cases, make updates to multiple records at the same time via a List View, eliminating the need for excessive clicks and navigation. All of this can be done without the need for constructing complex reports or custom components, ensuring your Users can see what they need to and do their job effectively without delay. Challenge: A User needs to be able to view and interact with a subset of records for a given object in Salesforce. Solution: List Views, of course! List Views are available by default for any standard or custom object in Salesforce that has an […]
Salesforce Optimization Guide: Dynamic/Filtered Lightning Components
As you may have read in our recent blog post on Lightning Components, Salesforce Lightning page layouts have the amazing ability to support a variety of standard and custom components that can enhance the functionality of your pages and provide Users with useful capabilities. However, at times you may want to permit only a subset of Users from being able to view and access Lightning Page Components rather than have them visible to all Users at all times. This is where utilizing Lightning Component filters can be quite useful. Challenge: For the sake of example let’s leverage the Related Record component we built in our previous blog post. If you did not read the previous blog, we created a Lightning Related Record component on the Contact Lightning page layout that displayed a variety of key fields from that Contact’s Account, without having to navigate to the Account directly (see screenshot). […]
Salesforce Implementation Guide - Related Record Components
At its core, Salesforce fundamentally functions as a relational database. That is, it not only stores data from various objects and records but allows those objects and records to be related to one another, which in essence “connects” them and shows their relationship. For example, a basic relationship in the standard Salesforce data model is the classic Account and Contact relationship. Accounts are organizations you sell to or do business with, while Contacts are individuals who work at those organizations in various roles, from CEO to frontline workers and everyone in between. Contacts are “related” to Accounts to show that they work at a certain organization and fulfill a role there. An example would be Mark Zuckerberg; he would be considered a Contact for the “Facebook” Account in Salesforce with a Title of CEO. Challenge: The nature of this relational model allows for some powerful reporting and insights while using […]
Improve your Cyber Security! That’s a Presidential order!
Yes, you read that right, the President of the United States signed an Executive Order stating that the Federal government has to review and improve its Cyber Security – it’s a security journey if you will. While that may seem like a huge undertaking for the likes of the United States, there are key takeaways that every business should apply - and you do not have to have the budget of the government to do so! Let’s look at a subset of this rather long, but truly important order: “To keep pace with today’s dynamic and increasingly sophisticated cyber threat environment, the Federal Government must take decisive steps to modernize its approach to cybersecurity, including by increasing the Federal Government’s visibility into threats, while protecting privacy and civil liberties. The Federal Government must adopt security best practices; advance toward Zero Trust Architecture; accelerate movement to secure cloud services, including Software […]
Microsoft: Learn How To Navigate & Improve Your Skills (2022)
Microsoft is one of the most popular and well-known software companies in the world. Whether you're a beginner or a seasoned user, there's a good chance you've used Microsoft products in your work or personal life. In this article, we'll show you how to navigate and improve your skills using Microsoft products. We'll provide tips on how to use different Microsoft products, explain how to best use the ecosystem and more. Below are the main topics we will discuss: M365 environment tested Microsoft New Commerce: Features Coming Microsoft VIVA MFA & Cybersecurity IRP or Item Resource Planning How to Publicly Share a Microsoft Stream Video Azure App Services Microsoft Search Microsoft Teams Audio Conferencing Business Central (BC) - Warehouse Cycle Counting Importing Contacts To Business Central Microsoft 365 Environment Testing Are you considering migrating to Microsoft 365? If so, it is important to understand how the new environment will impact […]