Customer Care - Los Angeles, Customer Care San Diego, Customer Care, Support, IT, Help, Los Angeles, FMT Consultants, Consulting, ERP, CRM, Microsoft, NetSuite, SAP

Need an Unlimited Support Plan?

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Our Customer Care service

provides you with a knowledgeable team of on-demand resources ready to assist you with all your technology needs.

Why a support plan?

With optimized and supported technology solutions you’ll get happier employees, lower IT costs and increased productivity.

    • Silver | $349/month

      Unlimited support services and delivery of solutions (excluding implementation of solutions) to all support incidents with a 3-hour guaranteed response time.

    • Silver Plus | $599/month

      Unlmited support services including delivery of implementation of solutions to support all incidents with a 3-hour guaranteed response time.

    • Gold | $449/month

      Unlimited support services and delivery of solutions (excluding implementation of solutions) to all support incidents with a 1-hour guaranteed response time.

    • Gold Plus | $699/month

      Unlimited support services and delivery of solutions to all support incidents with a 1-hour guaranteed response time.

    • Platinum

      Customizable Support Plan tailored specifically to your needs.

Some of Our Happy Clients

  • Client Testimonial

    “With FMT we have a highly competent support team ready to step in whenever needed. Responsiveness is outstanding and issues are always resolved promptly. They take the time required to get to the root of the problem so it doesn't happen again - that makes me sleep a lot better at night!”

    -Miguel Lozano, Spy Optic

Why FMT Consultants?

At FMT Consultants our purpose is to inspire greatness through technology. Our Customer Care team is an off-site extension of your business, with extensive knowledge of your industry, processes and technology systems.When partnering with FMT for your support needs you’ll benefit from quicker resolution times, personalized and expert support from senior resources, predictable support fees and a higher return on your technology investment.

    • Experience

      Over 1,000 successful project implementations since 1995.

    • Customer Service

      70+ in-house technology, accounting, solutions and customer care experts dedicated to serve your needs.

    • Consistency

      We ensure that you work with the same team members as often as possible, and with those who have the greatest familiarity with your industry and system environment.

    • Cross-Functional Expertise

      Extensive experience with system integration, custom development and migration.

    • Industry Knowledge

      Experience in a wide array of industries including distribution, manufacturing, finance, professional services, life sciences, healthcare and public administration.

    • Innovation

      Ability to customize and tailor your IT solutions to meet your unique needs and challenges.

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