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Give Your Legacy Apps New Life with Azure App Service 
Legacy applications – those business-critical apps that keep IT people up at night fighting fires – leave employees frustrated with their lack of dependability and, worse, provide poor customer experiences all around. Essential to any business, they may have been developed years ago, and when they work, ‘they just work.’ But because all of your processes and procedures were created around the app, you don’t want to invest in a whole new platform.  Sound familiar? Does that mean you have to live with the app’s shortcomings or keep buying new server hardware to ensure long-term, stable usage? Thanks to Microsoft, the answer may be a surprising ‘NO!’  How?  Modernize existing .NET web apps using Azure App Service. What is Azure App Service?  Azure App Service is a fully managed Microsoft cloud-based platform for building, deploying, and scaling your web apps. The Microsoft platform has the following key features: Fully managed platform Utilize bult-in infrastructure maintenance, security patching, and scaling. Built-in CI/CD integration CI/CD integration provides zero-downtime deployments. Virtual network integration Run […]
Microsoft Search – The Ultimate Guide
During my long tenure as a SharePoint consultant, one of the most common complaints regarding SharePoint is “I can’t find what I need.” There are probably several reasons this may be the case that are unrelated to the platform itself (lack of search training, search optimizations, etc.). But Microsoft has listened and introduced Microsoft Search. Not only does this provide an enhanced search experience for SharePoint, but it is also designed to be a global search aggregator for all Microsoft 365 workloads. Currently supported applications include: SharePoint Outlook OneDrive Word PowerPoint Office 365 With Microsoft Search, each search result is scoped to the application where the search was originated. For example, Outlook will return emails, Word will return Word documents, etc. In addition to the expanded search options, the results are unique per user. Microsoft’s AI engine delivers links that are targeted to user activity as well as content that […]
Everything You Need to Know About Salesforce Multi-Factor Authentication
If you’re a Salesforce user, you may have received an email from Salesforce saying they will require you to enable multi-factor authentication (MFA) by February of 2022. And . . . we think that's a good idea! As phishing attacks increase and the global threat landscape continues to change, why wouldn’t you want to implement stronger security measures? Here are answers to some questions you may have about Salesforce multi-factor authentication. What is multi-factor authentication? Instead of just a username and password, multi-factor authentication requires two or more pieces of evidence (factors). One factor is something you know, like your username and password. The other factors are verification methods that you have – like an app on your phone or a USB key provided to you. Interested in learning more about MFA and Cloud Security? View this post. Why should you want multi-factor authentication? Usernames and passwords are no longer […]
How to Empower Your Chief Procurement Officer
2020 has been a year like no other in recent history, and the US manufacturing industry has felt the impact. Declines in production, forced shutdowns and inconsistent value chain behavior during the ‘peak’ of the pandemic will likely drive industry behavior for years to come. In what could become a permanent change for the industry, most manufacturing leaders are reevaluating the role of their workforce. One way to enhance digital capabilities in the workforce is to develop an ecosystem comprised of today’s top manufacturing talent (like your Chief Procurement Officer, or CPO) built on the back of a world-class Customer Relationship Management system. Data-Driven Decisions There are a few common themes we are seeing more and more in the manufacturing world nowadays. The need for agility and accuracy in data management, customer centricity and the ability to make data-driven decisions seems to have taken over and remodeled company cultures. Furthermore, […]
Free (yes free!) Microsoft Teams Audio Conferencing
Host meetings through Microsoft Teams? What about one of the many other inadequate competitor platforms? Zoom through this post and let me tell you what Microsoft has in store for you (hint: it includes a year of free Microsoft Teams Audio Conferencing)! We all know that Microsoft Teams is the all-encompassing unified communications and collaboration platform Leader (backed by Gartner!) that enables businesses across the globe to get work done quickly and efficiently. Chat – check. File collaboration backed by best-in-class SharePoint – check. Integrations with business-critical processes and systems – check. All these capabilities for both internal employees and external customers at the same time – check, check, check! You may even be hosting meetings through this essential tool right now, but did you know that Microsoft is also giving customers free use of dial-in capabilities for your meetings? They sure are! From now through the end of June […]
The Importance of Data in Manufacturing
In a world where data consolidation and analysis are becoming ever more vital to business, it can be difficult to know how to best set up your organization’s data strategy to meet future demands. Furthermore, in the business of manufacturing, where there are so many proverbial moving parts and areas to focus on, it can be challenging to note the advantages and cost savings associated with a coherent data strategy when compared to other areas of the organization (i.e. sales, operations, research and development, procurement, quality assurance, etc.). However, having access to well-defined and accurate data can lead to insights and cost savings that propel a manufacturer to the next level of their business as well as outperform competitors, for several simple and powerful reasons cited by Kevin Snook, author of Make It Right: 5 Steps to Align Your Manufacturing Business from the Frontline to the Bottom Line. If you […]
1 Key Salesforce Security Best Practice
We've seen many assume their Salesforce orgs are secure enough: why should they care about FMT's recommended key Salesforce security best practice? Consider that phishing attacks are increasing and 2020 stood out. 88% of organizations around the world experienced spear phishing attempts. Remote workers are being targeted more than before. And in a successful attack, nearly 60% of organizations lose data, nearly 50% are infected with ransomware, and nearly 35% of organizations experienced financial losses. Those are scary statistics. How can we keep our Salesforce data secure? Let's say you implemented Salesforce a while ago and everything is working well. It's flexible enough so that you can easily change a picklist value or add a little automation. But you probably haven't thought about security since you implemented Salesforce. In my experience, most implementations configure data access (which users can see or edit which records and which fields). But very little […]
How to Enable the Updated NetSuite Bank Reconciliation Process
NetSuite 2020.1 brought with it various new features and enhancements to existing features for users. One such improvement is NetSuite’s updated bank reconciliation process! This feature works out of the box with most major U.S. and Canadian banks, but a plug-in is needed for banks in other countries. Here’s a quick overview of how to take advantage of the NetSuite feature. First, users should enable the updated bank reconciliation process in NetSuite. Navigate to Setup -> Accounting -> Chart of Accounts, and click on the bank account you would like to enable for the new bank reconciliation process. Mark the Use match bank data and reconcile account statement pages, and then save. Do note that when you enable the Use match bank data and reconcile account statement pages, the bank account will not show up on the Reconcile Bank Statement Page (like in the old method). Next, users will transform […]
Warehouse Cycle Counting with Business Central
What is cycle counting? Let’s be honest, setting up and processing inventory counts on a regular basis is one of the least exciting parts of running a distribution business. In reality, there is no one who enjoys undertaking this tedious activity. In fact, rather than addressing this need, many choose to ignore it, especially if they have a lack of resources and time. However, performing cycle counts on a frequent basis and aligning them correctly within your warehouse(s) is critical in achieving better metrics for inventory accuracy, turnover ratio, lead times and delivery dates. In this blog, we’ll explain how all of this can be accomplished using Microsoft Dynamics 365 Business Central (BC) with its ease of processing a count. Warehouse cycle counting is a perpetual counting system where a small subset of inventory, in a specified location, is counted on a specified day. By performing cycle counts, you are […]
Read This Before Importing Contacts to Business Central
With the recent “Edit in Excel” and enhancements to Configuration Packages, importing data into a new Microsoft Dynamics 365 Business Central (BC) Company is more streamlined than ever before. But I recently encountered issues with the Business Central Contact List during the data migration phase of a project. The issue: thousands of Contact records that were not intended to be there. What made matters worse? At first attempt, it seemed near impossible to delete the records. One more tick in my daily grind where I scream to the BC gods, “Bring back my Object Designer!” Normally, a little bit of research on the Microsoft Partner Portal, forums or Microsoft documentation will give some good tips and tricks for handling this massive amount of records. There is some great intro training on Marketing and Business Central Contacts in the MS documentation here. Sadly, there is nothing on my current dilemma. But, […]
Leveraging AI with Salesforce Einstein Chatbots
Are you ready for an Artificial Intelligence Chatbot? In 2018 Gartner predicted that Chatbots will power 85% of all customer service interactions by 2020. It’s 2020 now and they were probably overstating the rapidity of AI Chatbot adoption.  But they weren’t that far off the mark. Chatbot technology has made rapid advances and our understanding of what makes a good Chatbot has also grown. Now that our know-how and the technology are ripe – should your company start implementing AI Chatbots? We’ll look at Salesforce Einstein Chatbots to see if we can answer that question. What is a Chatbot? A Chatbot is an application that simulates human conversation via text message. It allows your customer to talk to a computer that then directs the customer to the resources that they request. Chatbots allow you to add an additional channel of communication to your sales and support strategies.  You may have […]
Top 10 Features of NetSuite 2020.1 Release
The NetSuite 2020.1 release ushered in an impressive list of new features and enhancements to existing. The list is long, but we’ve highlighted ten features worth knowing below.   Banking NetSuite 2020.1 has vastly improved banking integration. It is now easy to configure a direct connection to your bank and pull statements in real-time, making reconciliation a breeze! This feature works out of the box with most major U.S. and Canadian banks. (A custom plug-in is needed for banks in other countries.)   Users with multi-subsidiary customer and vendor accounts can assign a primary bank to each subsidiary. This allows for greater control and segmentation.   Inventory Management Supply allocation enhancements make NetSuite an excellent tool for high volume and bulk shipping organizations. Users can easily control inventory allocations from Purchase Order to Sales Order to Fulfillment. A new dashboard allows you to control and redirect inventory across your entire […]
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