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Sehmi Lee, Author at FMT

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Top 10 Microsoft Teams Questions from Customers
Still debating whether to migrate to Microsoft Teams? Here are 10 questions that have repeatedly surfaced during Microsoft's Ignite tour along and answers to those questions. Learn more about how Teams can optimize your communication and collaboration for your organization. Manageability & Deployment 1) Can you restrict access to a specific channel in a team? You will be able to later this year – with secure private channels, you will be able to customize which members of the team can see conversations and files associated with a channel. You can restrict channel participation and exposure when needed without having to create separate teams to limit visibility. This is one of Microsoft's top requested features and they are actively testing this internally and with select customers. 2) What are best practices for governance, specifically around team naming and retention? To assure the best experience for end-users, Microsoft Teams provides IT organizations […]
What Is a Sales Funnel (and How Is It Changing)?
The sales funnel metaphor is somewhat misleading; in real life, the process never goes as smoothly as liquid down a funnel. In the last decade, digital marketing, artificial intelligence (AI), and CRM have drastically changed the process of converting new leads into customers. Given this, it’s increasingly important that business-to-business (B2B) sales and marketing teams are aligned in their views on a sales funnel strategy and lead generation as a whole. This article answers some common questions, including: How is the sales funnel defined? Why is the sales funnel still relevant? How do you align sales and marketing in sales funnel stages? How is the sales funnel changing? How do you manage and optimize the sales funnel? How do you balance human skills with data insights throughout the sales funnel? A simple definition of a traditional sales funnel A sales funnel represents the ideal path companies hope buyers take to […]
5 Ideas to Drive Sales Through Marketing Automation and Microsoft Dynamics 365
Marketing automation – the name really doesn’t do the technology justice. While it’s true that a marketing automation platform can help you automate marketing campaigns, these robust systems are capable of so much more and benefit many areas within an organization outside of marketing. Sales is one such beneficiary, particularly when marketing automation is paired with Microsoft Dynamics 365. In recent years, the internet and social media have changed buyer behavior, which has in turn changed how companies sell to their buyers. Consider these sales statistics: • Today’s buyers are anywhere from two-thirds to 90 percent of the way through the buying process before they reach out to a vendor. (Forrester Research) • 50 percent of qualified leads are not ready to purchase immediately. (Gleanster Research) • The average sales cycle has increased 22 percent over the past 5 years due to more decision makers in the buying process. (Sirius […]
4 Trends that Are Transforming CRM in 2019
As the number of businesses using Customer Relationship Management (CRM) systems increases, the market becomes more competitive. Understanding and adopting the latest trends in CRM is crucial to stay ahead. Big players like Salesforce and Microsoft in the CRM scene are constantly researching and improving their solutions, which helps you and your business. On top of managing your organization’s customer interactions, CRM is now used to improve customer experience, increase sales and customer retention rate. CRM is, without any doubt, evolving at a rapid speed and transforming into a sophisticated solution.   4 key trends we are seeing in 2019   AI-Powered Voice Assistant Thanks to Artificial Intelligence, conversational CRM is becoming the focus of the CRM space. There are many capabilities that an AI-powered CRM offers such as text-based chatbots and face recognition. However, what we should pay most attention to is voice functionalities. CRM providers like Zoho and […]
5 Signs You Need an Upgrade from QuickBooks to ERP
Think back to when you first decided to use QuickBooks. At the time, it seemed like a simple and easy-to-use accounting system that suited your business needs. You weren’t alone in that decision. QuickBooks, without a doubt, is considered one of the most beloved options for many users around the world. Many small to mid-sized organizations find that QuickBooks is straightforward and, most of all, affordable for their business scale. Your decision, however, was likely made before your business started growing and your accounting department started experiencing the limitations of QuickBooks. It turns out that for many businesses, QuickBooks eventually becomes too simple and frustratingly rigid, which can be costly in the end. If you start wondering if QuickBooks is still the right option for your organization, it is a sign that your business is expanding and is outgrowing QuickBooks. Cheers to that! So, what’s your next step? You need […]
Using Your ERP to Accelerate Decision Making
With the constantly evolving business world comes a constantly evolving series of challenges for manufacturing companies. Speed to market stresses every aspect of the organization. From sales to customer satisfaction, modern manufacturers need a proven solution that can set your business up for quick decision making, success, and growth.   In this recorded training session, you will learn how NetSuite can help manufacturers overcome the most common challenges and transform your business for long-term success in 3 steps:     How you can increase profitability       How to overcome manufacturing challenges       How to accelerate decision making           ERP to Accelerate Decision Making On-Demand Webinar Information: Part 1: Fast. Global. Insights. Using NetSuite to Increase Manufacturing Efficiency with Paul Clayton, VP of Consulting Services at FMT Consultants Part 2: Drive More Profit From Your Inventory  with Russ Graf, VP of Sales at NetStock Part […]
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