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Customer Care

We support your day-to-day business solution and technology needs.

Our dedicated Customer Care team provides support services for a wide range of applications and IT solutions, including Microsoft Dynamics GP, Dynamics CRM, Office 365, SharePoint, NetSuite and SAP Business ByDesign. With very affordable rates, we offer both one-hour and three-hour guaranteed response times.

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Customer Care Programs

  • Silver

    for $349/month: Unlimited support services (excluding implementation of solutions) to all support incidents. Three-hour guaranteed response time.

  • Silver Plus

    for $599/month: Unlimited support services—including delivery and implementation of solutions to all support incidents. Three-hour guaranteed response time.

  • Gold

    for $449/month: Unlimited support services (excluding implementation of solutions) to all support incidents. One-hour guaranteed response time.

  • Gold Plus

    for $699/month: Unlimited support services—including delivery and implementation of solutions to all support incidents. One-hour guaranteed response time.

  • Platinum

    Customizable Support Plan tailored to your specific needs.

FMT Cloud Bundling Support Plans - ZERO Implementation Costs

  • Basic: $10
  • Silver:$14
  • Gold: $18