Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. Microsoft Dynamics CRM 4.0 business software is a complete customer relationship management (CRM) solution that provides the capabilities that organizations need to gain and retain competitive advantage in today's business world.

FMT can show you how the productivity of your sales, customer service and marketing teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0. Learn how you can stay connected and make more informed decisions by:

• Giving your whole company a complete view of customer history inside and outside of their CRM system.
• Allow your team to quickly hit the ground running with a Native Microsoft Office experience. This includes utilizing tools that they are familiar with such as Microsoft Office Outlook for Task, Calendar and Contact Management, Microsoft Office Excel for Reporting and Microsoft Office Word for Mail Merges.
• Help to drive return on investment (ROI) through increased company-wide productivity.

WHAT'S NEW IN MICROSOFT DYNAMICS CRM 4.0?