Microsoft Dynamics CRM
Better target your customers when you can predict their needs
Turning strangers into brand promoters doesn’t happen overnight. And without the right customer engagement system in place to support your efforts – it can be nearly impossible.
Just like technology, our customers have evolved and come to expect a personalized and exceptional experience with every interaction – marketing, sales, and customer service. The ability to predict your customers’ needs and respond quickly will help you stay competitive.
With customer engagement system like Microsoft Dynamics CRM in place, you can better delight your customers through every phase of their relationship with your business, using data to provide them with the products and services they really want.
Create valuable, long-term relationships with your customers
Delight your customers with Microsoft Dynamics CRM
Enhanced marketing automation
Target your prospects with precision to execute effective marketing campaigns and track results to test and improve promotions and offers
Sales force automation will get all your sales people on the same page and streamline the sales processes for quick turnaround, higher close rates and better customer retention
Improved customer service
With one customer database, you can deliver account data to your customer service team for more efficient and consistent client support
Social media marketing
Gain insight into how people feel about your business and proactively connect on social media
Whether you choose to deploy your new customer engagement platform in the cloud or on premise, FMT Consultants has you covered. FMT Consultants provides CRM solutions to fit each client’s unique business needs. Our consultants have extensive experience implementing both on-demand and on-premise Microsoft Dynamics CRM solutions. As a Microsoft Certified Tier One Cloud Solution Provider (CSP), FMT is one of 5 partners in the Western United States that can help support your CRM Online solution from billing to consulting and support – providing you with the highest level of service.
Cutting-Edge, Cross-Platform Functionality with Dynamics CRM
FMT Consultants implemented a custom Microsoft Dynamics CRM solution for Forecast 3D, that integrates seamlessly with the company’s homegrown enterprise resource planning platform. Now employees have access to the most current customer data for improved account management, lead prioritization and targeted email campaigns. View the full case study.
Enhance your customer’s experience with Microsoft Dynamics CRM from FMT Consultants.